PearDrop Support
Need help with installs, invite links, or web downloads? We can help.
Contact Support
Email: support@realpainpoints.com
For faster support, include your device, OS version, browser, and a short description of what happened.
Common Issues
- Invite link does not open in app: Ensure the latest PearDrop app is installed, then try opening the link again.
- Web transfer does not start: Check that both peers are online and disable strict content blockers for the session page.
-
Download is blocked by browser: Allow downloads for
peardrop.onlinein your browser site settings. - Mobile install issue: Use the latest download links at Downloads.
Before Contacting Us
- Retry with the latest app/web client version.
- Test once on another browser or device if possible.
- Note the exact error message and when it appears.
Last updated: April 11, 2026.